Inspired by “The Door Problem”.

The Button Problem

Premise: You are building a website.

• Are there buttons on your site or app?
• Can the user click/focus/hover on the button?
• Are you using native buttons or custom buttons?
• Does the button render the same on every device?
• Is the button responsive? Does the button adapt to different screen sizes?
• Does the button get larger or smaller?
• If the button changes size or shape, does it cause a layout shift?
• Are there button links? (Buttons that take the user to another page.)
• Are there link buttons? (Links that are styled like buttons.)
• Is the button accessible? Can the button be interacted with a keyboard/screenreader?
• Can the button be disabled? Can the button be reenabled?
• What does clicking the button do? Does it open a modal, change the page, or send an API request?
• If triggering the button performs an asynchronous operation, does it show a loading state?
• If the button manages state, does it optimistically update? What if the update fails?
• What if the user presses on the button multiple times really quickly? Will the same operation be called multiple times?
• Can the button be hidden?
• Can everyone see the button?

It’s a pretty classic frontend problem. SOMEONE has to solve “The Button Problem”, and that someone is the UI team.

The Other Button Problems

To help people understand the role breakdowns at a tech company, let’s go into how other people deal with buttons.

• Design Director: “Let’s add themeable buttons to the design system and style guide.”
• Designer: “Here’s a Figma file that showcases how buttons works.”
• Product Manager: “I added buttons to the Sprint backlog.”
• Scrum Master: “We estimate buttons will take 13 story points for a single developer.”
• Tech Lead: “I wrote a technical design on buttons.”
• Architect: “Here’s a UML diagram on scalable button architecture.”
• Senior Developer: “I built the button on top of 30 dependencies.”
• Junior Developer: “I need to pair with a Senior Developer to understand buttons.”
• Engineering Manager: “We will resource 10 developers so buttons can be done in 4 weeks.”
• QA Tester: “I clicked the button, double-clicked the button, right-clicked the button, and loaded the button on iPhone, Android, Chromebook, and Internet Explorer.”
• DevOps: “CI has been set up so we can continuously release buttons”
• Hiring Recruiter: “We need to source 100 candidates who have at least 15 years working with buttons.”
• A/B Tester: “We set up experiments so that buttons are rendered in multiple sizes and colors to test user engagement.”
• Data Analytics: “When a button is clicked, it sends a track event to our analytics service.”
• Sales: “Can we add microtransactions on top of buttons?”
• UX / Usability Researcher: “I found some people to do user testing with buttons to understand what issues could come up.”
• Localization: “We translated buttons to every language.”
• Legal: “Buttons must be accessible or else we will get sued.”
• Customer Support: “A customer opened a ticket about buttons. I sent them our documentation on how to use them.”
• Marketing: “We promoted buttons via social media.”
• Finance: “How much do buttons cost to make?”
• Technology: “We need to scale our Agile processes so we can build more buttons efficiently.”
• CEO: “Buttons will be the core differentiator of our business.”
• Investor: “I’m willing to invest $10 million for 1% equity in your button company.”
• User: “I wasn’t aware there was a button on the screen.”