Positive versus negative feedback


These days, I find negative feedback to be more valuable than positive feedback. Why? Because saying something nice is easier than identifying problems and fixing them.

Of course, the positive feedback that I value is thoughtful and constructive. When provided correctly, it will encourage good future behavior. But it’s also vital to mix and match praise and criticism (3:1 ratio). This is because constant criticism can affect morale so it’s important to know when to deliver it.

A team consists of individuals, and individual human beings are imperfect. Thus, no team is perfect, which makes developing them crucial as a team lead or manager.

When a team becomes aware of what works and what doesn’t, then the team is able to improve itself. Achieving and maintaining such a feedback loop is every manager’s dream.

Kaizen is a Japanese term that means “continuous improvement.” It’s a philosophy that many high-performing teams embrace. Once it’s part of your team’s processes and culture, it can lead to compounding returns for your organization.



If you enjoyed this post, please consider supporting this site!